Socket Error 10060 – How to fix it?

Socket Error 10060 is basically a connection time-out error. This error occurs while connecting to the Internet and the client using the proxy system or on your e-mail. The error message is displayed in the following format:

‘Connection timed out. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host failed to respond.’

There are different methods how to fix and that we are covering them during this article.

Socket Error 10060

Socket Error 10060

 

What causes connection error 10060 ?

The problem occurs while using proxy servers and when the time to load the online web page is isn’t enough. In such situations, the connection times out and the error occurs. Socket Error 10060 may occur due to multiple reasons including:

  1. Blocked port
  2. Data connection incorrect settings
  3. When the web proxy connection setting does not allow enough time to receive a response from the destination website and therefore the connection is timed-out.
  4. Registry issues
  5. Virus

 

How to fix error 10060 ?

As we have previously mentioned Socket Error 10060 is basically a connection time-out error. This error occurs while connecting to the Internet and the client using the proxy system. There are different methods how to fix and that we are covering them below:

 

Fix 1: Verify web proxy connection

1. Start your computer with administrative rights.

2. Open Run app from the Start, and type inetcpl.cpl. Click OK.

3. When Internet Properties window appears, go to the Connections tab. There go to the Lan settings.

4. The Local Area Network (LAN) Settings window shows up. Find the Use a proxy for your Lan box, and deselect this option. Click OK.

Connection errror 10060 should be fixed. Try to open the website that you were not able before. If this error still shows up, try the second method.

 

Fix 2: Increase Web Proxy Time out settings

If the first method doesn’t work, then try increasing time-out settings. In order to do it, you will also have to modify the registry.

Note: Serious problems may occur if you modify the registry incorrectly so we do reccomand performing a backup of before changing anything.

  1. Click Start, Run and then type Regedit in the dialogue box.
  2. Navigate to the following registry subkey: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesW3ProxyParameters.
  3. On the Right side of the Registry Editor, right-click Request TimeoutSecs and then click Modify.
  4. Click Decimal, they type the number of seconds that you want the proxy service to wait until the session times out.
  5. To confirm changes, click OK.
  6. Restart WWW publishing service by going to start, run and type cmd. Click OK to continue.
  7. Type net stop iisadmin/y and then press enter.
  8. Type net start iisadmin /y and then press enter.
  9. Test the new settings by going to the website that displayed the Socket Error 10060 message.

 

Fix 3: Disable Firewall

Firewall security may sometimes be the reason for error 10060 too. As a third fix you need to check the firewall configuration to allow FTP protocol or disable the firewall for a temporary time period. Test the new settings by going to the website that displayed the Socket Error 10060 message and see if the error is still present.

 

Fix 4: Check you antivirus

Make sure that you are only running one anti-virus software, and not two. If there are two, then uninstall one because you do not need two, as they mean that two programs could be scanning a single connection/file which will result in it blocking; hence the time out error.

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Fix 5: Check for sending a very large directory

If you are still receiving a connection error 10060, another possible cause is the server is trying to send a listing for a very large directory (with many thousands of files) causing the client to time-out while waiting. Try increasing the time-out value under Tools > Global Options > Transfer > Reconnect and resume in [n] seconds if nothing received, to a higher value, such as 45 or 60 seconds.

 

Fix 6: Check for PASV mode

Most often this occurs when you try to connect in PASV mode to a server that prefers PORT for data connections. If you see an error log similar to the one following, right click the problem site and choose Site Properties, click the TYPE tab and change the Data Connection Type to Use PORT.

 

Fix 7: Error 10060 using email

  1. When a Socket Error 10060 happens, you need to check the names of the POP3 and SMTP servers to make sure that they’re correct. The next step is to check the outgoing SMTP port. Email suppliers change the port number and let you setup even specific one. If authentication is needed, your need to click the option “Server needs Authentication” box and provide all the information required. All email client application should have the option avaiable.
  2. If the email settings are correct and the Socket Error 10060 is still occurring, the cause might be firewall software. You need to check the firewall configuration or disable the firewall for a temporary time period. Test the new settings.  If this resolves the error, you need to create an exception for the email program.
  3. If the step mentioned above does not resolve the error you need to follow this steps:
    • Ppen a command prompt
    • Ping the SMTP server address obtained from the email provider.
    • If the ping is unsuccessful and the computer is connected to a router, you need connect it directly to the cable modem to test whether the router hardware firewall is blocking the SMTP traffic.
    • If this is the case, you need to create exceptions for the SMTP port your email provider uses.
    • Alternatively, the cause might be the SMTP server being blocked by your ISP. In this scenario you need to contact the ISP for possible workarounds or to request unblocking.
  4. There is the possibility that a virus or malware is blocking SMTP communication. Try to update any anti-virus or anti-malware programs and run a complete scan.

If a Socket Error 10060 is still occurring, the issue might be caused on the email provider’s end. You need to contact the email provider and see whether there are any issues on their side.

 

Conclusion

The error occurs while connecting to the Internet and the client using the proxy system. Socket error 10060 on windows indicate the connection problem. In our step-by-step tutorial, we have provided all the possible solutions for you to fix it. We hope you will find this method helpful. Have you managed to solve it? Please let us know in the comments below.

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